Privacy Policy

Personal Data (Privacy) Policy Statement ("Declaration")

Collection Policy and Purpose We (ENIGMA) undertake to fully comply with the requirements of the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong). To achieve this, we ensure that our employees achieve the most stringent safety and confidentiality indicators. Please read this statement carefully to understand the policies and practices we use to process your personal data provided to us at (the "Site"). By using this website, you consent to the collection, use and disclosure of your personal data in accordance with the statement. Please note that the provisions contained in this statement may be updated, revised, modified and modified from time to time as we deem necessary. Your continued use of this website after making amendments will be deemed acceptance of the modified statement. It is your responsibility to periodically review any changes made in the statement. The statement is available in Chinese and English. In case of any discrepancies or inconsistencies between the Chinese and English versions, the English version shall prevail.

Use of Personal Data Collection During the use of this website, you may disclose or be required to provide personal data. In order to benefit from and enjoy the services, information and promotional materials we provide, we need to collect certain personal details from you. Although you are not obligated to provide the data and information required by this website, we will not be able to provide you with services, information and promotional materials if you fail to provide the required information. The information and data we collect on this website will be used (including but not limited to) for the following purposes:

Provide you with our services, online shopping, marketing materials, project information and promotional messages (eg ENIGMA's leather promotional emails);

Handling and following up on service requests, enquiries and complaints;

Contact you with administrative notices and newsletters relating to your use of this website and/or the services we provide;

Assist in our future marketing development and/or joint promotion activities with third parties;

Verify your identity;

Obtain statistics on website users to analyze their use and assist them in further development; and

Review the effectiveness of our promotional and marketing activities. Please note that if you are a person under the age of 13, we kindly ask you to obtain the consent of the person (such as your parent or guardian) who has parental responsibility before using any of the services provided on this website. Contact our Customer Service Officer.

Collection of personal data of users of this website When you enter this website, we will record your domain name server address and / or email address, track the pages you browse, and store the relevant information in "cookies". This program will be done without your knowledge. In general, we use "cookies" to estimate the audience size, estimate the popularity of each part of the site, track the user's direction and the number of people participating in the promotion, and measure the user's flow pattern. Except as provided in paragraph 4, information and data collected by means of "cookies" will not be disclosed.

Transfer and Disclosure of Personal Data We will not sell, rent or sell personal data (whether in whole or in part) obtained from you to third parties without your consent. We agree to take all practicable steps to keep your personal information confidential and/or not disclosed, but the above information and data may be disclosed and/or forwarded in the following circumstances:

To provide information to any third-party supplier or service provider that we have duly authorized to use the above information and/or data, and the person concerned will assist in our services;

Provide information to any agent, consultant, affiliate or associate that is duly authorized to use the above information and/or data;

When we need to protect and protect our rights and property;

When we believe that we must provide information to comply with applicable laws and regulations; and

When we believe that information must be provided to maintain and improve our services. If you use this website, you will be deemed to have agreed, permitted and authorized us to disclose and transfer your personal data in the above circumstances.

Connecting to other web pages To provide you with more information, this website provides links to other web pages, including but not limited to several social media websites (such as Facebook and Sina Weibo). Your personal data may be collected when you browse these other web pages and the services provided during their use. If you decide to click on the advertisements and hyperlinks on this website to connect you to another webpage, the protection of personal data that you consider to be private and confidential may be revealed on such other web pages. The statement applies only to this website. We caution you that the statement does not protect you from the risks your personal data may be exposed to on pages other than this website. If necessary, you can adjust the privacy/security settings for these other web pages on your computer/browser. To protect your privacy more effectively, please refer to the privacy policies of these other pages. We do not assume any responsibility or liability for your use of such other web pages.

Safety We value the protection of personal data collected from you. We will strive to ensure that your personal data is protected from unauthorized access. We have implemented appropriate electronic and management practices to safeguard, protect and protect your personal data. All personal data provided by you will be encrypted by SSL technology and transferred to our servers or other servers of our officially authorized third party and will be stored electronically in conjunction with appropriate electronic password tools. Such personal data may only be accessed by us or authorized personnel of a third party authorized by us, and such persons will be instructed to read the terms of the statement when accessing the relevant personal data. Please be assured that your personal data will only be used for the purposes of collection as described in paragraph 2 above, unless you ask us to stop using the data for such purposes. If you do so, we may not be able to continue to provide you with services, information and/or promotional materials so that you can benefit from it in the future.

Marketing Information We may, from time to time, transmit to you marketing and promotional materials, as well as information about our products, services and similar matters, based on the personal data you provide to us. If you do not wish to receive our marketing and promotional information and information, you can email us at or post to the 4th floor of Double Happiness Industrial Building, 19 Shuangxi Street, San Po Kong, Kowloon, Hong Kong. The director stated that he did not participate.

Accessing Data You may access, modify and/or request personal data stored in our records at any time. You can send an enquiry to or send it in writing to Room 501, 5/F, Shun Wo Commercial Centre, 9 Kai Cheung Road, Kowloon Bay, Kowloon, Hong Kong and write to our Customer Service Officer to exercise your rights. We will try to respond within 40 days of receiving your request, but you may be charged a reasonable fee. Upon receipt of the above request, we may ask you to provide personal details to verify your identity.

For enquiries, please contact us by email at ( or in writing at the following address: ENIGMA 4/F, Shuangxi Industrial Building, 19 Shuangxi Street, San Po Kong, Kowloon, Hong Kong.

Payment Method

Delivery Supplier

Security System

  • PCI Security Standard

  • Cardholder Protection

  • Encrypted Network




(By Appointment Only)

4/F Shueng Hei Factory Building,

19 Sheung Hei Street,

San Po Kong,

Kowloon, Hong Kong 香港

(Diamond Hill MTR Exit A2)

Opening Hours

Mon - Fri: 10am - 5pm

​​Saturday: 10am - 5pm

​Sunday: Closed

Customer Service

Tel: +852 9864 4414

Whatsapp: +852 9864 4414

Whatsapp Link: